One of our Core Values is Transparency, below you'll find the answers to our most frequently asked questions
from our followers 👇
The investment for CERTUS AI is tailored to each restaurant, as every establishment has unique needs and challenges. We offer custom pricing based on your specific requirements to ensure the system is optimized for your business. Once the system is fully implemented within the 30-day setup period, you will own it entirely, with no ongoing fees or additional charges afterward.
CERTUS AI™ connects directly to your reservation system through a simple API integration. This allows it to access your booking calendar in real time, ensuring a smooth experience for customers and eliminating any confusion for your front-of-house staff.
Yes, CERTUS AI™ handles not only reservations but also takeaway and delivery orders over the phone. It's ideal for takeaways and QSRs, offering a consistent order-taking process that outperforms staff in upselling, English fluency, and menu knowledge. With full POS integration, CERTUS can provide live updates to customers on the status of their orders, whether in progress or in transit.
CERTUS AI™ is designed to recognize and interpret a wide range of accents, whether Indian, South American, Scottish, or Southern. It makes every interaction smooth for your customers. CERTUS AI™ can even be programmed to speak in those accents if desired!
We do not charge extra for support or bug fixes after installation. It's our responsibility to ensure CERTUS AI™ runs at peak performance. You’ll also get full access to a dashboard, allowing you to make quick updates to the menu or restaurant information CERTUS is trained on, all in just a few minutes.
We are based in London, UK, but serve clients across the US and Canada. We currently work with 18 brands across 36 locations.